NC-SARA
ONLINE STUDENT GRIEVANCE PROCEDURE (Pending)
Online students have the same rights to resolve grievances as those students attending class on campus. If an online student has a grievance which they have not been able to resolve informally then they are shall follow the same grievance procedure as any other CCCC student.
North Dakota University System, SARA Portal Agency
In the event that a complaint cannot be resolved at the College level, all students can contact the North Dakota University System (NDUS), State Authorization Reciprocity Agreement (SARA) Portal Agency.
NDUS State Authorization & SARA Protal
600 East Boulevard Ave
Bismarck, ND 58505-0230
stateauth@ndus.edu
https://ndus.edu/ndus-overview/governance/state-authorization-sara
State SARA Contact or Agency
If a complaint cannot be resolved and an online student resides in a SARA state, they can contact their local state portal agency.
SARA-Participating Institution Directory
3005 Center Green Drive
Suite 130
Boulder, CO 80301
Phone: (720) 680-1600
Email: info@nc-sara.org
https://nc-sara.org/directory
If a complaint cannot be resolved and an online student resides in one of the following non-SARA states or territories, they can contact their local agency.
California – California Department of Consumer Affairs
